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Position Title: Mobile Auto Detailer

Employment Structure + Compensation & Growth Plan:

Part-Time with potential for Full-Time
$20/hr + Tips (100% detailer owned)
25% Commission on Upsells + 12% Commission on Jobs Sold
Advancement is earned, not given
Pay is structured to reward skill, reliability, and responsibility
Bonuses and purely performance-based and tied to quality and independence
Clear progression from junior technician → certified technician → lead technician
Your income will grow with your standards, speed, and judgement

The Standard We Hold:

Top Shelf Detail operates at a higher level than typical mobile detailing companies.

You are expected to:

Show up early and prepared.
Execute all services to perfection.
Follow SOPs, not personal shortcuts.
Take ownership of outcomes.
Communicate clearly and professionally.
Care about the finished product as if your name were on the vehicle.

If something is missed, we fix it. If something breaks, we report it. If a customer is unhappy, we address it.

What a Typical Workday Looks Like Pre-Job Preparation:

Review your schedule in app.
Understand the service, vehicle, and location.
Inspect the company truck and ensure tools, towels, chemicals, and machines are loaded correctly.
Confirm chemicals are full and equipment is ready.
Brief check-in with management when scheduled.

On Arrival:

Arrive 10 minutes early to every job, following Fieldd steps.
Present yourself professionally.
Greet the customer respectfully.
Confirm services and fill out the Pre-Detail inspection form on the company iPad.
Recommend Upsells as you see fit.
Identify and communicate pre-existing damage and document on inspection form.
Make sure they know the final price before starting if any add-ons are necessary.

Service Execution:

Exterior Work:

Exterior Washes.
Waxes and Sealants.
Paint Corrections.
Ceramic Coatings.

Interior Work:

Vacuuming.
Wipe Down of all interior surfaces.
Glass & Door Jams.
Carpet Shampoo & Extraction.
Floor Mat Decontamination.
Interior Dressing.
Interior Ceramic Coating.

Quality Control Is Mandatory.

Before leaving any job:

Perform a full walk-around inspection.
Correct streaks, residue, or missed areas.
Capture required after-photos (Aim for 20 per job (10 Interior 10 Exterior).
Confirm the customer is satisfied.

We do not rely on hope or excuses. We rely on process.

Customer Interaction Expectations

You are not required to sell.

You are required to:

Be calm, respectful, and confident.
Answer questions honestly.
Never overpromise or speculate.
Identify pain points and recommend a solution to the customer.
Professionalism builds trust. Trust builds opportunity.

Equipment & Professional Conduct:

Keep vehicles, tools, and workspaces clean.
Treat equipment as company assets, not personal toys.
Report damage, shortages, or issues immediately.
Branded/clean attire required.
No smoking, vaping, or loud music on job sites (Headphones are OK and highly recommended).

Time Expectations (Benchmarks, Not Shortcuts):

Exterior Wash: ~1 hour
Full Interior Detail: 2–3 hours
Full Detail: 3–4 hours
Ceramic Coating: 3–5 hours

Speed without quality is failure.

Safety & Accountability:

Follow chemical handling guidelines.
Wear Gloves.
Accidents are reported immediately.

How Performance Is Evaluated:

Consistency of results.
Attention to detail.
Reliability and punctuality.
Ability to work independently.
Customer feedback and comebacks.

What Long-Term Success Looks Like Here:

You become trusted to run jobs without supervision.
You produce repeatable, high-level results.
You advance into higher-skill services.
You increase your earning power through competence.

If selected:

You will study our systems and standards.
You will shadow experienced technicians.
You will complete hands-on training.
You will start with supervised work.

Top Shelf Detail is a place to build a skill, not kill time. If that aligns with how you see yourself, we move forward.

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Apply for Mobile Auto Detailing Technician at Top Shelf Detail LLC